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Luvyababes Fancy Dress

How to Use this Website

Navigating the Site

Searching:

If you know exactly what you want, then using our search facility can save you time. However, the results achieved through performing a search are restricted by several factors. A search will only look for exact matches to the characters you enter in the search field - mistype and you will find nothing! Not only that, you need to rely upon us naming the product exactly the same as you would name it. For instance, you might want to find a cowboy outfit and type "wild west" as the search string. The result will bring up all our products which have the word "wild" or "west" in their names, and if you use the "Like" setting, also products containing words like "western". However, all items named "cowboy" or "sherrif" will be omitted. So to make sure you cover all bases, you need to be expansive with your search words, eg: "cowboy wild west sherrif cowgirl outlaw" will give you a much more comprehensive list. You could even replace "cowboy" and "cowgirl" with "cow", but to do this you must use the "Like" setting.

To help you with searches, there are various options:
  • Radio button "Like" (default) means the result will return all words which contain the string of characters you enter;
  • Radio button "Exact" means the result will only return full words which match exactly the word(s) you enter;
  • Dropdown list "Name" (default) means the search is performed using only the product names;
  • Dropdown list "Description" searches product descriptions only;
  • Dropdown list "Code" searches product code numbers only - unless you are totally familiar with our coding system you should not use this option.
Browsing:

This is the ideal way to view our products, particularly if you are not sure exactly what it is you are looking for. To help you, we have categorised items into themes as well as product types. Themes are a great way to find inspiration if you are not sure who you would like to be, or just looking for party ideas.

Many of our costumes have associated products to help complete your look. These are listed when you add an item to your Basket and provides a quick and easy way to find all those extra bits to really look the part.

Although browsing can take longer, we strongly recommend it as the best way to find what you want - and it's fun!

Making a Purchase

When you have found an item you are interested in, click on it for more information. To add it to your Basket, select your preferred option if any (size, colour, etc) and click the "Add" button. The item will now be listed in your Basket. Any associated products will also be listed, but not actually added. You may now continue to browse these or any other products at leisure, adding them to your Basket as you wish. You may also amend your basket as necessary. Please note that the "Save" button is disabled since activating this will make stock unavailable for others to purchase. Likewise, the "Load" button is also disabled.

Any items added to your Basket will be put on reserve for you and held for 30 minutes. If you fail to complete your transaction within this time, the items will be released and you will have to add them again. This prevents people from adding low stock items to their Baskets and then leaving their computers for whatever reason, so denying others from purchasing those items. A message is displayed above your Basket informing you of this.

When you are ready to finalise your purchases simply click the "Checkout" button. To make a purchase, you must be logged in as a registered customer. First time customers and registered customers who are not logged in alike will be taken to the "Login for registered users" page. If you are a first time customer, you must click the "New Users register here" link and complete the form. Please be assured that your information is stored securely on our servers - please read our Privacy Policy for more information.

Once you are logged in, you are then taken through the following pages:

Delivery Information:
Here you can specify:
  • Address: where you wish the item(s) to be delivered - you may select an existing name and address, or add a new name and address if desired;
  • Special Instructions:anything we need to know about your address (eg: flat 1 is upstairs on first floor). Please read our Delivery Options & Costs page for more details.
When you have completed everything, click "Submit" and you will then go to:
Available Courier Services:
Click "Submit" against your preferred service (for more information please see our Delivery Options & Costs page). You are then taken to:
Shopping Basket Summary:
Check the details and correct any errors before clicking "Submit" to be transferred to our payment page (please note: should any of your items have been in your Basket for longer than the reserve time as outlined above, the "Submit" button on this page will be disabled and a warning message displayed):
Secure Payment Details:
This is where you enter your credit/debit card details. Please be assured that any information entered here is encrypted and, once your payment is confirmed, deleted. No card details are ever stored. When you have entered your details click the "Complete Order" button. If there is an error a warning message will be displayed next to the relevant field. We emply "3D Card Verification" which means that, if your card issuer is a member of this scheme, you will be taken to a further screen where you can verify your card details with your issuer before finalising your purchase with us:
Order Successful:
On completion you will be taken to our final page which will display your order reference number which you should make a note of. You will also receive an email confirming your order with us. You may now continue shopping or log off using the relevant link. When your order has been picked, you will receive a further email confirming that it has either been dispatched or it is ready for collection, depending on your preferred delivery option.

Methods of Payment

We accept website payments by debit or credit card from the following cards:


Instore, we accept all the above plus cheques (with banker's guarantee card), postal orders and of course, good old-fashioned cash!

All cheques and postal orders should be made payable to Luvyababes Limited.

Our website is powered by Cybertill, UK's leading Epos suppliers, and our payment partner is Sage Pay (formerly Protx).
Credit Card Security
No credit or debit card or similar information is held by Luvyababes Limited.
Your Account
At any time you may log in to your account to view your order history, make changes to your personal and address details or opt in or out of mailing list. You can even credit your account with any amount you wish for future use.
Stock Levels
Our website uses real time stock levels based on the stock held at our physical shop. As items are sold both instore and online, the stock level is adjusted immediately. Simply put, if you can add an item to your Basket it is in stock.

Items out of stock carry a message to inform you and in most cases will show an estimated re-order time. If an item is out of stock, please call us and we can advise you.

Product Images

All product pictures are used with the permission of the Copyright holder. Luvyababes makes every effort to ensure that product descriptions are accurate and that the latest images are used to give a true and proper representation of the item for sale.

However, peoples' perceptions of what is on offer can vary and manufacturers retain the right to alter a product without notification, so it is best to remember that if you have any doubt about what exactly is included, please call us and we will be happy to talk to you. It is also best to note that with many items, particularly costumes, wigs, shoes and accessories are used for illustration purposes only and are not included.

Finally, due to the variance of monitor settings, the colour you see on screen may not be an exact match to the actual colour of the item. This is beyond our control, but let us assure you that every effort is made to give a true representation.
Restricted Areas
Some products are of a risque nature and although these are mostly novelty and joke items, they are only suitable for adults. Categories that contain these items are clearly marked and may only be viewed by people of 18 years of age or over. By entering and viewing these pages, you consent that you are of the required age.
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IMAGE DISCLAIMER
Please note that some items such as wigs, shoes, stockings, make-up and accessories are displayed for illustration purposes only and may not be included with a costume. Our product descriptions will describe a costume's actual contents. 
If in doubt, please call:
0161 819 5395
The "Adult Section" of this website is restricted to persons aged 18 or over.

Please refer to How to Use this Website for more details.