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Delivery Options & Costs
Introduction
No matter what size or value your order is, we will make only one delivery charge.
Luvyababes posts from the UK at the following rates:
Charges
UNITED KINGDOM
Includes: Northern Ireland; Channel Isles; Isle of Man*.
- UK Standard: £4.99
Up to 5 working days (Monday - Friday). More Info
- UK Next Day: £9.99
Next working day (Monday - Friday) guaranteed before 5.00pm.
Order must be completed by 10.00am to qualify.
*UK Next Day applies to UK mainland only. Northern Ireland and offshore addresses please allow 1 extra day for delivery when using this option. More Info
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Collect Instore: FREE
Orders received before 1pm normally ready to collect same day from 3pm (bank holidays excluded).
Orders received after 1pm normally ready to collect after 12pm the following day (bank holidays excluded). More Info
EUROPE & REST OF THE WORLD
Delivery to non UK destinations depends on:
- The destination country
- The weight of the parcel
- The size of the parcel
Please call or email us and we will gladly quote you a delivery price fro your item(s). What Happens if it Goes Wrong
On almost all occasions your order will arrive safe and sound and on time. If, however, it arrives damaged, or not at all, PLEASE CONTACT US IMMEDIATELY. We retain proof of posting and will make a claim for compensation on your behalf. If the goods have arrived damaged, please retain the packaging and contents for inspection - we will advise on how to return them to us. Late deliveries may also qualify for compensation. Please note that the level of compensation is dependent on your chosen delivery option. All goods leave Luvyababes in appropriate packaging and a non-damaged state, and as such Luvyababes will not be held responsible for items deemed "lost" or "broken in transit" but will happily claim for compensation on the customer's behalf via the appropriate carrier.
All Deliveries Must Be Signed For
When choosing UK Standard or UK Next Day please ensure that someone will be at the delivery address to sign for your goods. If you think you may not be at home, perhaps you should consider changing your delivery address to a work address or that of a neighbour - you can do this on the "Delivery Information" page as you checkout. Alternatively, you may indicate for us to "try a near neighbour" in the "Special Instructions" area (near neighbour means adjacent to the specified delivery address - you may specify the house number if you wish).
Please note that we cannot deliver your goods without a signature so instructions to leave the parcel anywhere other than with a person will be ignored.
If there is nobody available to sign for the item, a card will be left at the delivery address with instructions on what to do next. Undelivered mail will be held for 21 days and then returned to us which may incur a further cost. We therefore reserve the right to apply an additional £7.50 return carriage and administration fee for such items.
Our Committment
We value your custom and we want you to continue shopping with us. Please be assured that should a problem occur, we will do everything possible to rectify it to the satisfaction of all concerned.
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